Carrier Downloads and Real Time Integration

Agency must contact their Area Interface Rep to request downloads.

Agency must contact carrier to request download setup.

To request downloads from Mount Beacon, complete the Downloads Request form from the link below and email it to sales@mountbeaconins.com. 

Form: Mount Beacon Downloads Request Form

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads. This carrier will contact any eligible agency and offer to complete download setup for them.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

To request downloads from Mutual of Enumclaw, email agencyservices@mutualofenumclaw.com

Agency must contact the carrier to request downloads.

To request downloads, email MutualAid eXchange at StingrayHelpDesk@faithbasedinsurance.com or contact your area MutualAid eXchange sales manager.

Agency may also log onto www.StingrayHelp.com and submit a ticket request for downloads.

To request downloads from Narragansett Bay Insurance Company, contact the carrier at help@nbic.com or call 877-NBIC-HELP (877-624-2435).

FloodPro – Agency must complete the attached AL3 Enrollment form and submit to the fax number on the form.

AccessFlood – Agency must send an email to Patricia.Mulvania@assurant.com and Donna.vanleuven@assurant.com 

Form: National Flood Services Download Setup Form

Agency can complete the attached form and send Ivans Account Setup request to AL3AgencyManagementSystem@NGIC.COM.  Agency can also contact the carrier at the Technical Support Line at 877-468-3466 Ext 1500 and National General will provide them with the form.

Form: National General Download Setup Form

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Instructions for Nationwide Insurance download registration: Form: Nationwide Agents Download Request Process

In addition to configuring the agencies Mailbox account (IVANS/Nationwide) in the agency management system,  download preferences and settings need to be recorded at Nationwide so that policy activity and other transactions can be transmitted properly. 

Note:  ONLY Agent Center Agency Administrators currently have access to the following pages. If the agency is unsure who is listed as an Agency Administrator or needs to add, or update access the agency should contact the Nationwide Help Desk (1-888-667-3866).

To setup or update your download preferences:

• Log in to Agent Center. This link will take you to the Download preferences main page.
• In the “Agency Information” section, select the “Agency number” in the dropdown box you wish to set up or update downloads for.
• Select the ‘Create/Update agency or management system information, preference options or clone preferences to another agency” radio button and click “Continue”.

Note: This process should be completed for all existing agency codes.

• In the “Agency download information” section:
• Validate and/or update “Contact name”, “Contact phone number”, “Contact email address”.
• New set ups choose a “Download start sate”.
• Updates to an existing download preference set up -  the “Download start date” does not need to be updated.  
• To stop ALL daily downloads, enter a date in the “Download end date” .

• In the “Management system information” section:
• New Setups-
• Select the “Management system” & “Product” the agency contracted with from the drop-down lists.  
• Provide the agency’s IVANS account information (IVANS Y account, IVANS agency mailbox & IVANS 110 machine).
• Existing Setups-
• If the agency is switching to Hawksoft CMS, update the “Management system” & “Product” drop downs in the “Management system information” section (this will impact download type selections and may require them to be updated).  

Note:  If an IVANS account is needed, contact the Nationwide Help Desk (1-888-667-3866) and provide agency name/address/phone number, agency contact name/email/phone and which agency management system the agency contracted with. An account will be created for the agency.

• In the “Preference options” section:
• Select or update the appropriate check boxes for each of the available download types that should be sent.

• To complete the process, Click the button labeled either “Create partner download” or “Update partner download”

• Once completed a success message will be presented.

• Close page.

Form: Nationwide Download Instruction

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request download setup.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must call Norfolk & Dedham Solution Center to request downloads.

The agency must go to the NCJUA – NCIUA website http://www.ncjua-nciua.org/ and download the Producer Download Request Form found on the lower left side of the homepage. The completed form can be emailed or faxed back to the contact listed on the form.

Special D’load info:

NOTE: The Producer Download Request Form specifies the management systems the carrier will download to and CMS is not listed. The carrier will download to HawkSoft.

Agency must contact the carrier to request downloads.

Agency must log in to the carrier’s website, access Agency Administration and complete the download setup request. The carrier will also accept a completed download request form (can be downloaded by adding this carrier to download instructions).

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

To request downloads from NYCM Insurance, email interfacesupport@nycm.com.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must log in to the carrier’s website, go to Agency Services, select QUICKLINKS, select SAGE/Manuals & Forms and choose Agency Interface.

Contact: Judy Athey: 800-643-6446x2367.

Agency must contact the Customer Service Center at 1-888-895-7707.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must contact the carrier to request downloads.

Agency must complete and submit the form at https://docs.google.com/forms/d/e/1FAIpQLSfoKw2YgB87YxcoXag_hnJzKtPljHJOXRHp9BAue58cHdawlw/viewform?usp=header

For more information, please click here: https://help.openly.com/hc/en-us/articles/13857146065047-How-Do-I-Receive-Policy-Downloads-to-My-Agency-Management-System

Agency must contact their marketing rep or can contact Oregon Mutual Support Services by phone to submit the request.

 Watercraft and Inland Marine are sent as part of the Home policy download. 

Agency must contact the carrier to request downloads.