Carrier Downloads and Real Time Integration

Agency must contact carrier to request downloads.

Agency must contact Download Support at 800-242-7666 x-4357 for download setup.

Agency must contact the carrier to request downloads.

Agency must complete the AAA_Download_Request.pdf (Link Below)and submit the completed form to Karen Hammond via email at kshammond@aaamichigan.com, or fax to 313-436-8887, Attn:  Karen Hammond. (Can also contact their AAA Agency Manager to request a download survey form.)--

 Form: Auto Club Insurance (AAA of Michigan) Download Request

To request downloads from Auto-Owners Insurance, email Agency Automation Support at DL.AGY.AUTOMATION.SUPPORT@aoins.com or call (800)346-0346 ext. 1850.

Agency must contact the carrier to request downloads.

To request downloads from Central Insurance, call 800-736-7000 and ask for the Help Desk or email the Help Desk at helpdesk@central-insurance.com.

Agency must contact Erin McCarthy at EMcCarthy@churchmutual.com or by phone at 800-554-2642, Opt 4, Ext 4666 to request downloads.

To request downloads from CIG, complete the appropriate attached form and email it to policydownloads@ciginsurance.com .

Use Download Request form for requesting any Lines of Business (including Direct Bill Commission Statements).

Use Commission Statment Request form for requesting just Direct Bill Commission Statment downloads.

Form: Capital Insurance Group (CIG) Download Request

Form: Capital Insurance Group (CIG) Commission Statement Download Request

Agency must contact the carrier at customersupport@cinfin.com or at 866-513-1133 to obtain a download request form. For comm’l downloads, they should ask to speak with the Agency Interface dep. to understand how these downloads work.

Agency must contact the help desk at 800-262-4357 Option 2, or by email at cna.help@cna.com to request download setup.

To request downloads from Columbia Mutual Insurance, email agencyautomation@colinsgrp.com. 

Agency must contact the carrier to request downloads.

Watercraft will download as Home policy or in Home format

Personal Inland Marine will download as Home policy or in Home format

Agency must completed the below Donegal Download Request form and submit by email to agencyinterface@donegalgroup.com or by fax to 888-603-3399.

Form: Donegal Insurance Group Download Request

Agent contacts the Agency Help Desk at itsupport@emcins.com or toll-free at 1-877-249-0581 (M-F, 7:00 am - 4:30 pm CST)

Agency must email a request to Kathy Bernal at kathy.bernal@ficoh.com to complete download setup.

The agency should be an authorized appointed agency (not a sub-agency or individual producer at the agency) and the request should be made by someone at the agency with the proper authorization to request on behalf of the agency (agency principal, owner, officer, etc.).